Privacy Policy

Privacy Policy

Last Updated: May 14, 2024

1. Introduction

Welcome to Thumbnails.pro. This Privacy Policy explains how Flex Digital t/a Thumbnails.pro ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this policy carefully to understand how we handle your personal information.

Company Details:

  • Company Name: Flex Digital t/a Thumbnails.pro
  • Address: International House, London, SW7 4EF
  • Email: hello@thumbnails.pro

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create or modify your account
  • Upload images or content
  • Submit prompts for image generation
  • Contact customer support
  • Subscribe to our services
  • Complete forms on our website

This information may include:

  • Contact information (name, email address)
  • Account credentials (username, password)
  • Payment information
  • Images and other content you upload
  • Messages and communication preferences

2.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

  • Usage Information: Actions you take within our Services, features you use, and content you generate
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Log Information: Access times, pages viewed, and your interactions with our Services
  • Location Information: General location inferred from your IP address

2.3 Information from Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. For more information about our use of cookies, please see Section 8.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process your requests and transactions
  • Generate AI-based thumbnails and images based on your inputs
  • Track your usage of our image generation service for billing purposes
  • Communicate with you about your account, updates, and promotional content
  • Personalize your experience
  • Analyze and monitor usage of our Services
  • Detect, investigate, and prevent fraudulent transactions and unauthorized access
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

4.2 Business Partners

We may share your information with business partners to provide you with certain services or promotions.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

4.4 Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at hello@thumbnails.pro.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

10. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@thumbnails.pro Postal Address: Flex Digital t/a Thumbnails.pro, International House, London, SW7 4EF